Refund And Return Policy

Our 90 Day Return Policy

We accept returns on unused, unaltered products in original packaging with all accompanying manuals, instructions and accessories. Please try on your boots or shoes indoors and with the socks you intend to wear before going outside. Once the tags are removed and the shoes are worn outside, they will not be accepted for a return. Clothing must be in new, unworn, unwashed condition with the tags still attached to be eligible for return.

If a product (other than a gun) is defective, we will accept it with a detailed explanation of the defect, subject to validation upon receipt. Guns cannot be returned to MidwayUSA. Factory New Guns should be returned directly to the manufacturer for warranty claims. Used, obsolete and military surplus guns are sold as is with no express or implied warranty and cannot be returned. Guns refused by the FFL dealer, or which cannot be transferred due to a failed background check, will be subject to a 10% restocking fee.

Due to safety considerations and legal/regulatory reasons, Ammunition, Guns, Gun Powder, Primers, 80% Lower Receivers/Frames, Receiver Blanks, Receiver Flats, Pistol Braces, Body Armor, Ballistic Helmets, and Treestands may not be returned. For hygiene reasons, underwear and mouth calls may only be returned in new, unused condition. Products requiring fuel or liquids may not be returned once the fuel or liquids have been added (must also be in new, unused condition).

In some cases, products shipping directly from the supplier must be returned directly to the supplier. The Return Wizard will guide you through the return process and indicate which products may be returned to Libert Firearms and which must be returned directly to the supplier.

Without Proof of Purchase:

For products returned without proof of purchase (in the case of a gift), we will gladly exchange the product for an identical product or issue a refund in the form of a MidwayUSA credit, using the lowest price offered in the last 365 days plus applicable sales tax.

Exceptions

MidwayUSA operates in alignment with our returns policy, Vision and Values when processing returns and asks our Customers to do the same. We inspect all returned products and reserve the right to decline returns or exchanges. Orders placed using our Buy Now Pay Later partner may need to have all items from the order returned to process the refund. Other restrictions may apply.

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How to Take Advantage of Free Return Shipping

To take the worry and hassle out of returns and exchanges, Liberty Firearms offers FREE return shipping for most items on domestic orders returned for an exchange or store credit.

To take advantage of this offer, simply follow the regular RMA process and select “Print a FREE pre-paid shipping label” in the Shipping Options section. The shipping label generated will allow you to return your merchandise to Liberty Firearms for an exchange or store credit at no additional cost to you. It’s as simple as that! A copy of the return shipping label is also sent via email and can be printed at your convenience.

Please be sure to use the provided label to take advantage of the FREE return shipping offer. We are unable to provide reimbursement for return shipping charges to customers failing to use their pre-paid shipping label.

How long does it take you to process a return once Liberty Firearms receives it?

Libert Firearms processes all returns within 10 business days of the receipt of the returned merchandise. Credit card companies vary in the time required to post credits back to a customer’s account. Please consult your credit card company for additional information regarding credit policies. For Apple Pay, Zelle, Cash App,Venmo,Chime PayPal orders, refunds will need to be withdrawn from your PayPal account to reflect on your credit card statement.

How do I obtain a refund?

Product Refund

To obtain a refund as store credit or to your original payment method, please adhere to our Return Conditions and follow our Return and Exchange Instructions. Refunds will be issued after the merchandise has been received, evaluated and processed by our Returns Team.

Shipping Refunds

Liberty Firearms proudly ships most ground orders free of charge for orders over $149. Unfortunately, for orders not qualifying for free shipping, we are unable to offer refunds for shipping charges, including but not limited to, domestic ground, Express or international shipping. Please be advised that we are unable to refund any fees imposed by an entity other than Liberty Firearms e.g., customs or brokerage fees.

How do I return a product that arrives defective or is not the item I ordered?

Please generate a Return Merchandise Authorization (LFA) Number. Please select the appropriate Return Reason and provide additional details on the nature of the problem in the Item Description section. If your defective/wrong product does not qualify for the pre-paid return shipping label, contact us and Liberty Firearms will provide a pre-paid label via email to cover all return expenses.

Once a return is received by Libert Firearms, the Returns department will process the LFA according to our policy. If the item is not defective, broken, incorrect, or if the customer misused the merchandise, Liberty Firearms reserves the right to charge the customer’s account for the return shipping fees or refuse the return entirely.

What if I want to return an item after the 30 days have elapsed?

What are the exceptions to Liberty Firearms Return Policy?

Unfortunately, Libert Firearms is unable to accept returns or exchanges for the following:

• All items marked as Final Sale at time of purchase.
• Ammunition
• Reloading Components, e.g., primers, powder
• Less Lethal Products
• Body armor
• Installed goods, e.g., a riflescope mounted and/or assembled onto a firearm
• Oversized items, e.g., gun safes
• Hygienic products, e.g., mouth-blown game calls, personal protective equipment, respirators, and masks
• Underwear
• Hazardous items (as marked on our website)
• Safety products, e.g., avalanche safety gear, climbing gear, or helmets
• Food products, e.g., dehydrated foods, MREs, energy consumables, supplements, powders, etc.
• Binary Triggers
• Customized or personalized products
• Special order items, including promotional and corporate merchandise
• PPE, protection devices, health supplies, and cleaning supplies
• Laboratory items

Currently, Liberty Firearms charges restocking fees on the return of:

• Electronic products
• Items removed from plastic blister packaging, e.g., lamps, film, batteries, memory cards, etc.
• Shoes returned without the manufacturer’s box or product box used as the return shipping box